The provision of Service on Website Gostream is conducted through the following steps:
Step 1: Customer selects the desired Package and completes the payment for Gostream according to the Payment Instructions shown on Website Gostream.
Step 2: Immediately after the receipt of notice of Customer's payment, Website Gostream shall activate the Customer's Package. Accordingly, Customer can use the features corresponding to the Package that they have paid.
In case of delay in providing services, Gostream shall promptly notify Customer and create opportunities for Customer to cancel the contract if desired.
For example: If Customer uses the "PLUS" Package, Customer shall enjoy the features: 20 live/day; 3 lives at the same time; Maximum 4 hours/live; Maximum quality of 720p; Unlimited mini games; Advertising as needed.
Step 3: The parties perform the contract. In case of any claims, issues needing information/handling, Customer calls/chat/emails Gostream at the Gostream hotline/fanpage/email shown on the home page of Website Gostream, Gostream shall handle such claim/issue in accordance with the policies and regulations of Website Gostream.